One minute can be an eternity to your callers on hold. A lot rides on that one minute. Simply, callers have two choices: Wait patiently for service, or hang up.

When call volume gets high TeleHold message on hold steps in to communicate with customers, and will keep 8 out of every 10 callers from hanging up. Silence on hold only retains about 3 of 10 callers... even less for cell phone users who may think their call was dropped.

TeleHold message on hold gives you the power to put your phones to work full-time and keep your callers online ready to do business. Implementing TeleHold message on hold is an exciting way to take advantage of valuable opportunities to speak directly to your customers.

INFORM - let your customer know of upcoming events, seasonal sales and promotions, an event you are sponsoring, community involvement, or even your business practice beliefs - Simply stated, reinforce why your customers should buy from you.

SOFT SELL - let your customer know of new products, profitable services, expanded inventory…increase your sales by motivating your callers to buy.

ENTERTAIN - Keep callers on-line and entertained. It's proven that you can increase caller retention by 40% when using message on hold.

ADVERTISING SUPPORT - support your existing media mix by incorporating radio, newspaper, magazines or any other advertising themes on-hold.

IMAGE - create a "Signature Sound": You can present the image of your company by creating an identifiable audio image (professional, formal, casual, etc.).

It's clear that TeleHold message on hold is a powerful communication tool, but what may be a suprise is how simple it is to put TeleHold to work for you.

It's simple! Just four quick steps:

One: TeleHold gathers information about your company: Interviews, sales material, press releases, etc.

Two: Copywriters develop your message on hold script, then forward it to you for review.

Three: Your approved on hold script is jetted off to the production department, where it is voiced and mixed with the talent and music you request.

Four: Your finished message on hold production is sent directly to the playback machine and callers will immediately hear your new messages on hold.

The entire process can take just 48 hours, and only 24 hours for future updates. Now isn't that easy?

MESSAGE ON HOLD EQUIPMENT OPTIONS